Whatever Happened to the 4 P’s?
For decades the watchwords for savvy marketers have been
product, placement, price and promotion. The four P’s of marketing were the
ONLY guidelines for a complete industry and they were slavishly followed,
scratch that, and insert ‘Obsessively followed’ in its place. I have to admit
there were some fantastic uses of the four P’s that were works of genius, but
they all followed the same rules. As a marketer we have to ask ourselves, ‘How
relevant are the four P’s to today’s market?’
With the advent of the digital age EVERY industry has
changed. No longer do people wanting to buy a car pour over Thursday’s nights ‘Weekly
Herald’ classified ads or call the theatre to know the times of the latest
movies, even medical professions use the internet for information and
education, so as the audience has moved to a different way of searching for
products and services the marketers need to move to follow them – and then over
take them. You can’t lead from behind. So it’s really time for us to let go of the
4 P’s, and roll in… the four C’s of digital
marketing.
CREATE
The key of digital media is the art of creating EXCELLENT
content. Content is King. Success in the digital marketing arena relies on
creating great content – and a lot of it. Is it easy to maintain work of a
sufficient quality to keep people engaged? No, not really, and extremely time
consuming, but it has to be done to cut through the white noise of the internet
that threatens to drown you out at every junction. Doesn’t sound that hard?
Just bear in mind the average attention span of a person these days is 7
seconds – that’s one second less than a goldfish… you’ve got to grab them – and
you have less than 7 seconds to do it in.
Digital advertising has opened up a whole new arena in marketing
creation. There is a huge range of devices that can be incorporated into
digital advertising – video,
animation, audio, image, image manipulation – the list goes on. It’s a
wonderful opportunity to create something truly engaging by using mixed media
marketing and blazing a trail for others to follow. The marketing concepts are truly limitless.
CURATION
Curation is one aspect of digital advertising that is
vital but sometimes overlooked in concept meetings. Forget what the word curation
conjures up – a museum worker tortoise shell glasses and a mustard colored vest
won’t help you here. The art of curation is being able to pull information out
of the material and get it organized for use and reuse. This needs to happen on
two levels. Your chosen demographic needs to be able to draw out the important
information that leads to buying behaviour from the marketing you produce and
then be able to save it for use and later reuse. There are so many options for
curation that the campaigns can be limitless, the challenge is how to get your
customers to find them and motivate them to use them. You really don’t have a
choice of whether you use social media or not, just a choice of how well you
use it.
Digital marketing also needs to be able to auto-curate a
campaign. Nearly all digital platforms have the ability to accept any format so
anything you create for one digital campaign can be used on another. This is
essential for company branding and company image. It has never been easier to upgrade
or extend a marketing campaigns range by creating, storing and organizing the
right media.
CONNECT
One aspect of marketing that is new to the digital age is
the interrelationship of all the different social media platforms. It used to
be that you could dominate one area of marketing, say commercials, and that
would carry your marketing in other areas, but this one stream dominance no
longer washes with a tech savvy audience. 50% of the world’s population is under
the age of 30 and 53% of those would rather lose their sense of smell that
their technology. Did you also know that Grandparents are the fastest growing
demographic on twitter? If you don’t have a strong presence across all digital
media and social platforms your chosen demographic may already be in front of
you and pulling away quickly.
Digital media connects people. Digital marketing connects
people to people and to the products and services they need. It also connects
all the different media together to affect your audience and to create a buying
behaviour. Mixed media marketing is the way forward, connecting marketing media
to the people.
CULTURE
Marketing is no longer an experience these days – it’s a culture.
People log onto social media and cyber space and browse for something to do. The
influence of social media on daily life is huge. People cook by it, educate themselves
by it, relax by it but most importantly shop by it. The figures bear that out; 53%
of people recommend products on Twitter and 93% of all purchases start on the
internet. That is not as surprising as the fact that 90% of people trust social
media shopping recommendations when only 14% trust advertising. The digital age
is now a culture, so your mixed media marketing needs to adapt to that fact and
work with it. It’s the difference between success and failure.
If you really want to see how well capitalizing on the four
C’s of digital marketing works, take a look at this Calgary Marketing company. They own it
like a boss! It’s time to take ownership of how the market is changing and lead
from the front. Its’ easy – when you know how.
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